Gail McGiffin is partner/principal in the Ernst & Young Insurance practice and leads the Underwriting, Product, Policy and Billing Solutions. Most recently, McGiffin was CIO at ProSight Specialty Insurance where she led the creation of a fully outsourced platform. Previously, she was a senior executive/managing partner in Accenture’s Insurance practice, leading its Global Underwriting Transformation Offerings. In this role, Gail was responsible for the design, development and implementation of software solutions for Accenture’s insurance clients. She architected Accenture’s consulting assets for underwriting and product development such as diagnostics, business architectures, operating models, process models, performance scorecards and change management. McGiffin started her career in the P&C industry with 15 years at Chubb and two years at Royal & SunAlliance. Her areas of consulting and industry expertise include commercial lines and specialty underwriting, product innovation, customer segmentation, policy administration, operational transformation, distribution optimization, predictive modeling, business intelligence, data mining, GIS and enterprise location intelligence. McGiffin can be reached at gail.mcgiffin@ey.com.