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Insurance Innovation Reporter

Resources for Insurance IT Strategists

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All Posts by Deb Smallwood

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Deb Smallwood, founder of SMA, is highly respected throughout the insurance industry for strategic thinking, thought provoking research, and advisory skills in helping insurance companies re-think, re-energize, and re-tool their IT plans and technology investments for profitable growth and differentiation. Insurers and solution providers turn to Smallwood for insight and guidance on business and IT linkage, strategy, and architecture. Those seeking an edge in today’s highly competitive world turn to Smallwood to capitalize on her deep industry knowledge and experience and her specialized understanding of distribution, portals, agent connectivity, and underwriting automation.

This author's posts:

  • Liberty Mutual’s Bold Strategic Decision Comes With a Price
  • SMA 2018 Predictions: A Year of Shifts, Pivots, and Turns
  • Gluten-Free Underwriting: A Reflection on Insurance Innovation
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TOPICS

  • Customer Experience
  • Leadership
  • IT & Business Strategy
  • Policy Administration
  • Claims
  • Billing
  • Distribution
  • Underwriting
  • Risk Management
  • Regulation & Compliance
  • Data & Analytics
  • Enterprise Technology
  • IT Governance

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