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All Posts by Alex Glanz

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Alex Glanz is the global insurance principal at Medallia, a customer experience management software provider whose clients include Zurich, Four Seasons, and Delta. In his role, Alex advises insurers on customer-centric strategies that drive long-term financial performance.

This author's posts:

  • What Insurers Can Gain through Improved Customer and Employee Experience
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TOPICS

  • Customer Experience
  • Leadership
  • IT & Business Strategy
  • Policy Administration
  • Claims
  • Billing
  • Distribution
  • Underwriting
  • Risk Management
  • Regulation & Compliance
  • Data & Analytics
  • Enterprise Technology
  • IT Governance

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