Zurich Germany Modernizes on Guidewire InsuranceSuite via Capgemini-Run Project

Zurich Germany is using InsuranceSuite for all its private insurance business including personal liability, home and building insurance.

(Reichstag, Berlin. Photo credit: Cezary Piwowarski.)

Zurich Gruppe Deutschland (Zurich Germany, Berlin) has modernized its core system environment through a successful rollout of Guidewire Software’s (Foster City, Calif.) InsuranceSuite as the result of a project run by Capgemini (Paris) concluded within 21 months.

“Large scale projects like this one are usually long term, but together with Capgemini we managed to implement the insurance platform in record time,” comments Klaus Endres, Chief Operating Officer, Zurich Germany.

Klaus Endres, Chief Operating Officer, Zurich Germany.

Zurich Germany is using InsuranceSuite for all its private insurance business including personal liability, home and building insurance. At the height of the implementation project—which is the first example of InsuranceSuite being implemented in its entirety in the German insurance market—more than 120 German speaking insurance experts, IT architects and software developers from Capgemini were working on the project, Capgemini reports.

Agility, Product Capabilities, Service Experience

“The system enables us to perform faster and in a more agile way, and allows us to maintain an attractive product offering for modern insurance needs, and to continually improve service experience for our customers,” comments Horst Nussbaumer, Chief Claims Officer, Zurich Germany.

“Many insurers currently face the challenge of renewing their core insurance foundation,” says Detlev Froese, Head of Financial Services for Capgemini in Germany. “Zurich has successfully taken this step and built the necessary precondition for remaining a strong actor in the future insurance market.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For over a decade he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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