United Fire Group Transforms Core Operations and Data Capabilities with Guidewire

PwC will lead the implementation, aimed at issuing policies more efficiently, improving underwriter decision making, providing greater data accessibility and, enhancing agent experience.

(Image source: UFG home page.)

United Fire Group, Inc. (UFG; Cedar Rapids, Iowa) has selected Guidewire Software (Foster City, Calif.) Core and Data products to modernize its systems environment and support business process transformation. UFG selected PwC US (New York), a Guidewire PartnerConnect Consulting Premier member, to lead the implementation project.

Mike Wilkins, EVP and COO, United Fire Group.

UFG sought a vendor with a strong track record of successful insurance platform implementation projects, Guidewire reports. UFG will use the vendor’s products toward the objectives of issuing policies more efficiently, improving underwriter decision making, providing greater data accessibility and, enhancing the ease of doing business for agents.

“We are taking a proactive approach to modernize our systems and create the opportunity for transformational change,” comments Mike Wilkins, executive VP and chief operating officer, UFG. “The goal is to build a platform that enhances our processing capabilities and creates a central data structure to guide strategic decision making.”

Guidewire describes capabilities its Core and Data products will give UFG as follows:

Imran Ilyas, Principal, PwC.

  • Enhance operational efficiencies, enterprise agility and employee productivity to transform its business processes;
  • Optimize the agent experience through ease of use and productivity enhancements;
  • Empower underwriters to increase focus on agent relationships through more automated system processing; and
  • Advance enterprise analytics capabilities and provide superior business intelligence to enhance underwriting decision making.

“We are honored that UFG has entrusted us with their Guidewire Core and Data implementations,” comments Imran Ilyas, Principal, PwC. “We are proud to be supporting UFG’s program to better meet the needs of their agents and policyholders in a rapidly-changing insurance marketplace.”

“We are pleased to welcome UFG to the Guidewire community,” says Steve Sherry, chief sales officer, Guidewire Software. “We applaud UFG’s dedication to protecting people and earning their trust and are looking forward to helping the company meet its business objectives.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For over a decade he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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