(Texas State History Museum, Austin. Photo credit: Lala Lugo.)
Texas Mutual Insurance Company (Austin), the state’s largest workers’ compensation insurer, has completed implementation of various core processing and data products from Guidewire Software (Foster City, Calif.) as part of a core replacement and broader modernization initiative, the vendor reports. The insurer announced its selection of the products in Aug. 2015. Now a fully deployed Guidewire InsuranceSuite™ customer, has been in production with Guidewire ClaimCenter since 2014.
To date, Texas Mutual has successfully deployed Guidewire PolicyCenter, Client Data Management, Standards Based Templates, BillingCenter, and DataHub as its underwriting, policy administration, client data, product content, billing and enterprise data management solutions, according to Guidewire. The company in the process of implementing Guidewire InfoCenter as its new business intelligence solution.
“We handle 40 percent of the workers’ compensation insurance market in Texas, so implementing the Guidewire platform represents a significant milestone in our company’s long-term system transformation,” comments Terry Buchheit, VP, Core Digital Solutions, Information Technology Division, Texas Mutual. “This new streamlined foundation will provide us additional tools and flexibility to quickly meet our customer needs and enable future growth for Texas Mutual for years to come.”
“Feedback from across the business has been positive so far, especially regarding the systems’ intuitiveness,” Buchheit continues. “We also used this opportunity to update the entire Texas Mutual website, making it more user-friendly for our customers.”
Guidewire reports that its core and Data products are enabling Texas Mutual to:
- Enhance operational efficiency, employee productivity, and collaboration throughout the organization to transform its business by standardizing on a modern software technology platform;
- Simplify the underwriting process by automating manual processes;
- Better map and convert data through the full InsuranceSuite product line; and
- Increase responsiveness to changing business and technical requirements by bringing new products and product enhancements to market more quickly.