Over the course of two decades, Carlos Sivori has navigated the full range of IT and business challenges faced by Chubb in the Southern Cone region of Latin America.
If done correctly and with the right technology, modernizing databases and data warehouses and applying analytics can improve business outcomes and allow carriers to provide customers with the customized service they crave.
The insurer cites effective collaboration between its professionals and those of the vendor for a relatively short implementation time.The insurer cites effective collaboration between its professionals and those of the vendor for a relatively short implementation time.
Deeper integrations within the OpenText platform and with key applications from vendors such as Microsoft, Adobe and SAP, enable the flow of information inside and outside of the enterprise.
The insurer made heavy use of its data science, social media and web development capabilities to provide new messages and tools for engagement to address changing demographics and a digital way of life.
The second-largest AAA club in North America seeks to improve speed-to-market, offer omni-channel digital experience to its agents and members, and reduce system maintenance costs.
Tim Peterson, CUNA Mutual CIO and President of the new entity, talks to IIR about the suite of services that extends all the way to acting on analytic insights through digital communications channels.
The services will augment the skills of customer service agents and enhance direct to consumer interactions to improve customer engagement.
The startup insurer says its California debut puts the company on track to reach the majority of the U.S. population in a matter of months.
The release includes new versions of Digital Portals, InsuranceNow, Underwriting Management, Live Claim Canvas, and Predictive Analytics.