The new capabilities, which were developed as the result of an engagement with a top-tier insurer, are expected to help insurers offer a unique customer experience.
Altitude Software will deliver deep, seamless integration with eGain AI and Knowledge to offer process guidance and personalized answers for agents on their omnichannel platform.
The insurer selected the solution based on its machine-learning engine, its ability to deliver real-time predictive insights into the claims workflow, and the expertise of Guidewire Professional Services.
As insurers struggle to replace retiring professionals, outsourcing data management can provide access to AI and other kinds of technology-driven automation.
The gift will be used in part to establish the MassMutual Center of Excellence for Complex Systems and Data Science on the University of Vermont campus in Burlington.
The InsurTech phenomenon has entered a ‘second wave,’ wherein investment in new startups has plummeted, but funding remains robust for more established innovators.
Through enhanced AI, Julieta bot can now interact with customers through spoken language to issue a policy in less than a minute and support the entire customer journey.
The InsureRight Platform provides Canal an actionable and streamlined means of managing its predictive models and the underlying data to make real-time underwriting decisions.
An integration between the companies’ solutions will allow models created in DataRobot’s automated machine learning platform to be integrated into Earnix’s pricing and risk modeling platform.
The new approach is directed towards creating speed to value, engaging with industry expertise and emerging a cloud technology leader, according to the vendor.