Customer engagement is a plan to improve your image in the policyholder’s eyes, and while technology is powerful, even the sleekest, priciest strategies fail without a solid foundation.
Through Owlcam’s vFNOL feature, CSAA customers have the option to report and open an insurance claim directly from the Owlcam mobile application.
ACI publishes its first Ready for Guidewire accelerator, designed to help insurers simplify billing, enhance their customer payment experience, and ease PCI compliance.
New features and enhancements support compliance with GDPR, OCR of images for accessibility and simplified mobile and accessible document design capability.
Customer Empathy Advisor is designed to help businesses tune AI to forge more mutually-beneficial relationships from both an ethics and a profitability standpoint.
CEO and Founder of Betterdrive and Former Apple Engineer, Ravindhran Sankar, Joins Avinew as Director of Research & Development.
Insurity’s technology, delivered into production within 12 months, will improve HAI Group’s insurer operations and deliver advanced reporting capabilities.
Putnam, who joins Prudential from MassMutual, will support the company’s efforts to streamline and strengthen customer experience across its U.S. Businesses.
The Fortune 500 financial services institution will deploy Salesforce as its enterprise-wide, integrated CRM platform to support seamless engagement with its network of financial professionals
The new offering, announced at PegaWorld 2019, offers centralized tools, resources, and training for ‘citizen developers’ to build software while handing IT the controls to ensure consistency.