Technology changes faster than culture and practice at most insurance companies—insurers that want to fully leverage the capabilities enabled by emerging technology should look at their products and processes in the light of new technical, market, and customer realities.
Parker has held various senior roles at Pitney Bowes Software’s Insurance Practice, SAP, AQS Systems, and FIS.
Among the technologies areas exemplified by the companies in the 2018 GIA cohort are AI, gamification, continuous underwriting, portals, apps, IoT/connected world devices.
ClaimCenter and CustomerEngage will be implemented to support the Groupe BPCE company’s ambition to improve competitiveness and service quality.
ProcessOne will replace SIUPREM’s legacy payment processing solution and provide the insurance finance company with its ContactOne solution’s digital customer interaction capabilities.
The Chainsure and WealthChain solutions are designed to help insurers and financial services firms combine blockchain technology with enterprise capabilities to impact multiple areas of their value chains.
Whether motivated by the need to comply with legislation or the desire to provide an excellent customer experience, there are compelling reasons why insurers need to make all documents accessible to the blind and partially sighted.
The Latvia-based supplier of digital capabilities and consulting services adds a center of excellence for digital engagement staffed by 50 digital experts to Sapiens’ Digital Division.
The acquisition expands the firm’s marketshare in California, and gives customers access to new markets and 24/7 online service.
The value propositions for insurers include simplification, agility, and access to better data and analytics; for the platform provider: revenue and the ability to build new kinds of service offering by itself and with platform partners.