Key trends in digital transformation and analytics, greenfield and cloud, and specialty and E&S have recently been dominating industry conversations.
Over the course of two decades, Carlos Sivori has navigated the full range of IT and business challenges faced by Chubb in the Southern Cone region of Latin America.
Under the leadership of CIO Daniel Gabas, San Cristóbal Seguros is transforming not only from legacy systems but from a legacy approach to technology.
La Boliviana Ciacruz brought in Boris Cazuriaga to manage the company’s separation from Zurich Financial Services, integrate bank distribution partners and build new digital and mobile capabilities.
Cordovez leads Ecuador’s Seguros Equinoccial with an ethos of customer choice across a range of channels that provide a consistent level and quality of service.
If done correctly and with the right technology, modernizing databases and data warehouses and applying analytics can improve business outcomes and allow carriers to provide customers with the customized service they crave.
The insurer cites effective collaboration between its professionals and those of the vendor for a relatively short implementation time.The insurer cites effective collaboration between its professionals and those of the vendor for a relatively short implementation time.
The new series of consulting and packaged services build with the vendor’s VOC solutions in mind, aim to help organizations improve customer experiences across assisted and self-service channels.
Deeper integrations within the OpenText platform and with key applications from vendors such as Microsoft, Adobe and SAP, enable the flow of information inside and outside of the enterprise.
The insurer made heavy use of its data science, social media and web development capabilities to provide new messages and tools for engagement to address changing demographics and a digital way of life.