PSERS Upgrades to Vitech’s V3 Version 10

The upgrade also includes a new self-service web portal which provides members with 24/7 access to their accounts and the ability to complete routine updates and requests online.

(Image source: PSERS homepage.)

The Pennsylvania Public School Employees’ Retirement System (PSERS) has deployed Vitech’s V3 Version 10 flagship policy administration platform. Based in New York, Vitech provides administration software to retirement, insurance and investment organizations globally.

Glen Grell, Executive Director, PSERS.

PSERS’ deployment is an upgrade from its V3 Version 5 installation. Vitech describes V3 Version 10 as a contemporary, browser-based solution that will help PSERS improve operating efficiencies, expand administrative capabilities and deliver an enhanced level of service to its customers. The upgrade also includes a new self-service web portal which provides members with 24/7 access to their accounts and the ability to complete routine updates and requests online.

“PSERS is committed to providing its members with outstanding customer service,” comments Glen Grell, Executive Director, PSERS. “Our long and successful partnership with Vitech and its V3 software led to the Member Self-Service Portal which will truly make our system more robust and convenient for our 500,000 members.”

“We are thrilled by this latest milestone in our long and successful partnership with PSERS,” comments Frank Vitiello, CEO, Vitech.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For over a decade he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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