(Image source: Elafris.)
Jupiter Auto Insurance, a Nashville, Tenn.-based MGA providing of specialty auto insurance in six states, has signed an agreement with Elafris (San Francisco), a supplier of an artificial intelligence-powered virtual agent platform, allowing Jupiter to create its own advanced virtual agent infrastructure. This technology will help Jupiter to provide on-demand service and support to its new and existing customers.
“We’re excited to partner with Elafris to leverage its unique platform to provide a personalized, intelligent virtual agent service to our customers,” comments Brian Brown, President and CEO, Jupiter. “Elafris’ unparalleled technology will help Jupiter make its industry-leading auto insurance products even faster and easier to purchase online while improving our customers’ experience and satisfaction at the same time.”
Catering to the Hyperconnected Insurance Customer
“The unprecedented technological revolution that we are witnessing today requires a new approach to providing insurance to an increasingly hyperconnected and demanding customer base,” comments Jake Diner, founder and CEO, Elafris. “Our easy-to-integrate virtual agent platform allows insurance providers to radically transform the way they acquire and communicate with their customers, boost their reach and engagement, increase conversion rates and customer satisfaction, and grow their businesses faster and more efficiently.”