Jardine Lloyd Thompson Group Signs IT Infrastructure Deal with HCL

HCL will implement a fully orchestrated and automated cloud management platform with advanced automation capabilities, supported through the vendor’s DRYiCE platform.

(Photo credit: Daniel Chapman.)

Jardine Lloyd Thompson Group (JLT, London), a global provider of insurance, reinsurance and employee benefits related advice, brokerage and associated services, has entered into a five-year IT infrastructure services contract with HCL Technologies (Noida, India), a global IT services company. HCL did not disclose the value of the contract.

By the terms of the agreement, HCL will implement what the company characterizes as a fully orchestrated and automated cloud management platform with advanced automation capabilities, supported through HCL’s DRYiCE platform. HCL will also continue to provide IT service desk services.

Conor Whelan, Group CIO, Jardine Lloyd Thompson Group.

The deal builds on a relationship dating to 2010, when HCL became JLT’s infrastructure services partner, charged with streamline the group’s IT systems and processes, which support over 10,000 employees in over 40 countries. The renewed agreement seeks HCL’s help to further modernize JTL’s operating environment and lay the foundation for a global hybrid cloud platform, according to an HCL statement. As part of this, JLT will reduce its data center footprint by more than 50 percent by implementing an all-flash storage array and cloud-based backups.

“We’ve formed a close working partnership with HCL over the past seven years, which has enabled us to introduce this blueprint for global consistency across our IT operations,” comments Conor Whelan, Group CIO, Jardine Lloyd Thompson Group. “We are now further investing in modern, agile and scalable technology to transform our infrastructure with automation capabilities. The roadmap that HCL has laid-out will deliver a significant improvement of the current infrastructure provisioning model to achieve a faster and more cost–effective service, supporting enhanced times-to-market for business and enabling JLT to give a truly global service to our customers.”

Greater Standardization and Consistency

“We’re very excited at the opportunity to help JLT achieve a higher level of standardization and consistency across its data and systems, through the next-generation services and automation capabilities that lie at the heart of HCL’s Mode 1-2-3 growth strategy,” comments Sandeep Saxena, SVP – UK & Ireland, ITO, HCL Technologies.  “Our unique understanding of the needs of the 21st century enterprise, coupled with our customer-centric approach to IT services delivery and strong technical capabilities, will prove invaluable in ensuring the success of JLT’s ongoing IT transformation.”

HCL describes its Mode 1-2-3 growth strategy as encompassing next-generation IT infrastructure services, leveraging automation, artificial intelligence, analytics and cloud to build service–oriented, future–ready IT infrastructure for clients.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For over a decade he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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