ISCS (San Jose, Calif.) has partnered with eSignLive by VASCO (Montreal), to integrate the eSignLive e-signature solution into its SurePower Innovation Suite. With eSignLive, ISCS enables its carrier customers and their agent to complete business digitally while maintaining compliance and security.
ISCS’s integrated solution will be designed to help insurers save time and money when preparing, executing and managing documents that require client signatures, according to an eSignLive statement. Without the need for transactions to drop to paper, carriers and their customers will save time and money in the preparation, review, signing and filing of new business applications, and ensure a completely digital customer experience, the vendor asserts.
Competitive Selection Process
ISCS selected eSignLive e-signatures over competing offerings for the solution’s ability to white label transactions, keeping a customer’s brand front and center, eSignLive reports. The insurance systems vendor was also impressed by eSignLive’s ability to offer strong auditability via an active audit trail, which visually shows what transpired during the signing process, as well as the ability to access evidence without going back to the vendor, according to the eSignLive statement.
“Electronic signatures are a new strategic capability for ISCS, one we are adding as part of our commitment to our customers’ success, giving them the capabilities needed to be more efficient, competitive and easier to do business with,” comments Mike Wanzong, VP, Insurance Solutions, ISCS. “We were impressed by the flexibility of the solution, the eSignLive team and eSignLive’s experience within the insurance industry.”
Error-Free Digital Transactions
“Partnerships like these are important in helping organizations in regulated industries like insurance create integrated, seamless, error-free digital transactions that improve the end-customer’s experience,” comments eSignLive President, Tommy Petrogiannis.
ISCS’s integration of eSignLive will be available in the new business applications area in the second quarter of 2016 and will look to extend use of the solution into other areas, including exclusions letters and insurance contracts, in the near future, eSignLive reports.