Hiscox USA Selects OneShield Software to Enhance Efficiency, Digital Client Experience

OneShield Enterprise gives Hiscox USA the ability to communicate with external systems efficiently and achieve speed-to-market that matches the fast-moving segments it serves.

(Photo credit: Terabass.)

Hiscox USA (New York), a global specialist insurer and the first insurance company in the U.S. to offer small business insurance direct and online, has selected OneShield as its new software provider for policy, billing, claims and reporting. OneShield reports that it is currently working with the insurer to deploy its new platform and migrate customer policies to the new system.

Ben Walter, CEO, Hiscox USA.

“As Hiscox continues to rapidly grow its business in the US, we needed to find a single technology platform that had the ability to meet both the demands of our operations and the evolving needs of our clients,” said Ben Walter, CEO, Hiscox USA. “We have a history of innovation at Hiscox, and we expect the OneShield platform will help us achieve greater efficiencies and productivity and a contemporary digital client experience.”

OneShield describes its Enterprise offering as designed to streamline technology operations onto a single platform. The vendor says the flexibility of the platform gives Hiscox USA the ability to communicate with external systems efficiently and achieve speed-to-market that matches the fast-moving segments the insurer serves.

Configurable to Unique Processes

“Among our platform’s many competitive advantages is that it gives organizations pre-existing insurance content, features and functions to configure to their own unique workflows and processes,” comments Glenn Anschutz, CEO, OneShield Software. “Hiscox’s longstanding commitment to excel at customer service while providing innovative specialist insurance solutions makes them a good fit for OneShield Enterprise’s customer-centric approach and highly extensive applications.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For over a decade he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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