Guidewire Software Names ACI Worldwide a Solution Alliance Partner

ACI publishes its first Ready for Guidewire accelerator, designed to help insurers simplify billing, enhance their customer payment experience, and ease PCI compliance.

(Image source: ACI Worldwide homepage.)

Guidewire Software, Inc. (Foster City, Calif.) has announced that ACI Worldwide, a Naples, Fla.-based global provider of real-time electronic payment and banking solutions, has joined Guidewire PartnerConnect as a Solution Partner. The companies also announced that ACI’s new Ready for Guidewire validated accelerator is now available to insurers in the Guidewire Marketplace.

Through the Ready for Guidewire accelerator, property casualty insurers can quickly integrate ACI’s UP Bill Payment solution with Guidewire PolicyCenter, allowing them to provide their policyholders with easier ways to make payments, including one-time and recurring payments via credit card, debit card, or ACH, according to a Guidewire statement. ACI’s UP Bill Payment enables insurers to accommodate a multiple of ways a policyholder may want to pay their premium, and the integration with PolicyCenter means insurers can offer these options at the time the policy is sold or renewed. Additionally, insurers will be able to simplify PCI compliance as ACI collects, tokenizes and stores payment information leveraging its security capabilities, the statement says.

Sanjay Gupta, EVP, ACI Worldwide.

“ACI is committed to helping organizations improve their customers’ experience while more easily ensuring PCI compliance,” comments Sanjay Gupta, executive VP, ACI Worldwide. “Making our solution Guidewire-ready, and accessible from within PolicyCenter, allows insurers to provide their policyholders with many flexible payment options to best cater to their needs and preferences.”

Guidewire describes the ways ACI Ready for Guidewire accelerator helps insurers as follows:

  • Increase policyholder satisfaction by offering easier ways to pay premiums, such as one-time and recurring payments via credit card, debit card, or ACH;
  • Boost retention by securely capturing and storing policyholder payment information for convenient recurring and renewal payments; and
  • Simplify their compliance with rigorous PCI Data Security Standards.

Guidewire reports that ACI is developing additional Ready for Guidewire accelerators for Guidewire BillingCenter and ClaimCenter to serve the insurers’ payment requirements across the entire policyholder journey.

“We are pleased to welcome ACI to Guidewire PartnerConnect as a Solution partner,” comments Neil Betteridge, VP, Strategy, Guidewire Software. “ACI’s UP Bill Payment solution is helping companies around the world process payments efficiently and securely, while helping them to meet PCI compliance standards. We are pleased to bring these benefits to our mutual customers via the ACI Ready for Guidewire accelerator.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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