First American Property and Casualty Selects Duck Creek Suite

The insurer chose Duck Creek for its rapid implementation of business initiatives, business process efficiency, and the depth of data shared among the core components.

(Image source: First American Property and Casualty Insurance Group homepage.)

First American Property and Casualty Insurance Group, a wholly-owned subsidiary of First American Financial Corporation (Santa Ana, Calif.) that offers competitively priced property and casualty insurance products to home buyers through independent agents and directly through the escrow or closing process, has selected the Duck Creek (Boston) Suite to provide its policy, rating, billing and claims systems.

Jim Court, President, First American Property and Casualty Insurance Group.

First American chose Duck Creek for its rapid implementation of business initiatives, business process efficiency improvements, and the depth of data shared among the Duck Creek Suite’s core components. “The Duck Creek Suite improves our access to real-time information, so we can quickly make data-driven decisions that benefit our operations,” comments Jim Court, president of First American Property and Casualty Insurance Group. “The Duck Creek Suite will also help us enhance our agent and customer experiences,” said Jim Court.”

Contemporary Architecture

“With its inherently open platform, pre-built integrations, and real-time reporting capabilities, the Duck Creek Suite will be a boon for First American Property and Casualty’s producers and customers,” comments Patti Griffin, chief product officer at Duck Creek. “Our contemporary architecture will reduce expenses, allowing First American to focus resources on other business priorities.”

Duck Creek’s 2017 Suite Release Designed to Boost Operational Performance, Product Deployment and Customer Experience

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For over a decade he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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