Connecticut Partners with RiskGenius on AI-Based Pilot to Improve Insurance Product Reviews

The organizations will test a web-based platform using machine learning to determine whether it improves the regulatory reviews of insurance company filings and speeds product delivery.

(Image source: RiskGenius homepage.)

The Connecticut Insurance Department (Hartford) is participating in a pilot program with RiskGenius (Overland Park, Kan.) to test a web-based platform that applies machine learning to determine whether it improves the regulatory reviews of insurance company filings and ultimately moves approved products more quickly to the market for greater consumer choice, according to a joint statement.

Commissioner Katharine L. Wade are pleased to announce that the Department is participating in a pilot program to test a web-based platform that applies machine learning to determine if it improves the regulatory reviews of insurance company filings and ultimately moves approved products more quickly to the market for greater consumer choice.

“The idea of this pilot program fits perfectly into our commitment of regulatory efficiency and encouraging innovation to enhance our mission of consumer protection,” Connecticut Insurance Commissioner Katharine L. Wade. “We want to be able to provide consumers with more access to insurance products that have all appropriate safeguards. Our own in-house improvements have already significantly improved turnaround times for reviews, and this program could add to that efficiency.”

Department examiners review thousands of filings each year to ensure that health, property/casualty, and life insurance products comply with all state laws and regulations. From 2015 to October 2018, turnaround times for health product reviews was reduced from an average of 93.32 days to 16.19 days; for P&C the turnaround time went from 71.27 days to 9.64 days, according to the joint statement. Turnaround time for life and annuity products went from 80.65 days to 4.07 days.

“My administration has continually worked to improve the efficiency of government and has sought to find better ways to deliver services to residents at a lower cost to taxpayers,” comments Connecticut Governor Dannel Malloy. “The decision to participate in this pilot program will further those goals and improve our ability to provide critical protections in an accelerated timeline. This is a win for both businesses and consumers.”

Chris Cheatham, CEO, RiskGenius.

The Department is one of nine state insurance regulators partnering with RiskGenius, which has developed software to streamline the form-filing process. The pilot states will be able to test and experiment with a web-based platform to determine if it improves workflow and form filings.

State insurance regulators currently review insurance company product filings through the System for Electronic Rates & Form Filing (SERFF), a program of the National Association of Insurance Commissioners (NAIC).

“The purpose of these pilots is to show state insurance departments how RiskGenius can improve the filing process by further speeding up turnaround times and driving consistency in rulings,” comments Chris Cheatham, CEO of RiskGenius. “We have been impressed with the engagement from the state insurance departments and their desire to move the industry forward.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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