Coordinating the chaos: Creating an insurance customer communication portfolio

What you say to your customers, when you say it, why you say it, and most recently where you say it; represents some of the most valuable intellectual property within your insurance business. The communication style of your company establishes your image in the marketplace, sets the tone for important business transactions, influences renewal and Read More »

The Digital Insurer: Change now to get ahead

The life insurance industry is currently facing an unprecedented set of challenges: game-changing regulatory and macroeconomic factors, and the exceptional pace of consumer and technological change. While the industry is used to living with a constant stream of change, this time it is different…