Chris Bassett discussed the history of platform business models as a prelude to a discussion of the Insurwave marine insurance blockchain launched in May 2018.
The London-based, insurance focused VC fund has added Osnat Segev-Harel as a Venture Partner.
The insurance industry struggles to move from mere optimization to genuine transformation for reasons of fundamental cultural and technological readiness, according to Kimberly Harris-Ferrante.
The new capabilities, which were developed as the result of an engagement with a top-tier insurer, are expected to help insurers offer a unique customer experience.
Altitude Software will deliver deep, seamless integration with eGain AI and Knowledge to offer process guidance and personalized answers for agents on their omnichannel platform.
The insurer cites as benefits the ability to implement technology changes and access previously unstructured and unusable claims data to reduce leakage and identify fraud quickly and easily.
Towers Watson will assist in qualifying, mentoring and collaborating with InsurTech start-ups in Plug and Play’s global ecosystem.
Developed within 12 months, the fully digital, cloud-based platform supports dental PPO and HMO, critical illness, and accident products within a simplified and convenient customer journey.
The insurer cites the Sapiens system’s configurability and the ability to achieve self-sufficiency as key to its selection decision.
The insurer selected the solution based on its machine-learning engine, its ability to deliver real-time predictive insights into the claims workflow, and the expertise of Guidewire Professional Services.