Altitude Software embeds eGain AI in its Xperience Suite

Altitude Software will deliver deep, seamless integration with eGain AI and Knowledge to offer process guidance and personalized answers for agents on their omnichannel platform.

COUNTRY Financial Selects Guidewire ClaimCenter

The insurer cites as benefits the ability to implement technology changes and access previously unstructured and unusable claims data to reduce leakage and identify fraud quickly and easily.