By updating its existing systems, the carrier aims to simplify its infrastructure to reduce system maintenance costs, streamline business processes, and gain the flexibility needed to remain competitive in a rapidly evolving market.
As a participating agency in the new online aggregator and comparison site, Bolt is partnering with a select group of insurance carriers to leverage Google to more effectively and efficiently reach consumers in the midst of their insurance buying decisions.
Guardian selected the policyholder self-service solution based on its ability to leverage the insurer’s existing call center and web-based forms repository as part of a fully digital experience.
The new tool applies complex location-based analysis to the risk of sewer back, which results in more than half a million claims annually, with average claims rising 3 percent annually, according to the Insurance Information Institute.
With fewer CATs to handle, insurers are able to apply lessons learned to property insurance claims—and are likely to reap a customer retention dividend as a result.
The agreement is part of ACE’s ongoing strategy to expand its travel insurance partnerships in Europe, which already include a number of major airlines, online travel agencies and financial institutions.
Advice and education can help to breach the disjunction between people’s concerns and actions, and target-date fund options—which have built-in adjustments that function over time—can help to guide retirement plan members to decisions that align with their needs.
Accenture’s services will enable the State Treasury to further improve and expedite its claims service, according to a vendor announcement.
The Columbia, Mo.-based super-regional insurer implemented Tidemark’s FP&A software this year during its preparation of the 2015 budget, replacing its legacy spreadsheet-driven budgeting and forecasting system.
Less than 30 percent of insurance customers around the world enjoy positive customer experience, and North America has seen the deepest decline in satisfaction according to the Capgemini World Insurance Report.