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AIG Opens Shared Services Center in Bulgaria

The new center in Bulgaria’s capital will support AIG’s insurance operations in 17 countries across Europe with Claims, Policy Servicing, Accounts Receivable, and Travel Assistance services.

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Former NYC CIO named TIAA-CREF’s Technology Head

Former NYC chief information and innovation officer Rahul Merchant replaces Annabelle Bexiga, who has taken on the role of executive VP and COO within the company’s asset management operation.

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FINEOS Enhances Claims Solution to Support ECF Write Back

Introduction of the new Write Back interface enables FINEOS customers to operate entirely within their own system, reviewing and responding to claims without direct recourse to the central systems.

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SAS Launches Cybersecurity Solution at RSA Conference

SAS Cybersecurity correlates and analyzes billions of daily network transactions with business contextual information across the organizations, such as asset data, functional business role and existing security alerts.