Through the creation of an Innovation Framework and industry best practices, Fonseca Soto has driven initiatives that have secured his company’s position as a leader in technology, innovation and customer service.
Cazuriaga was called upon to support the separation of LBC from Zurich and provide the technology infrastructure to enable business innovation, increased efficiency, and a market resurgence.
Driven by the values of simplicity, quality and innovation, Cumbrado has demonstrated leadership across geographies and cultures in bringing insurance into the digital age.
An executive who puts high value on communication and the empowerment of talent, Ramírez has undertaken the establishment of technology standards and digital and core transformation.
The insurer’s new underwriting approach, whereby customers can receive a decision in as little as three days, with no paramedical visits or lab work, validates a continuing trend.
Michael Cross, head of CSAA Insurance Group’s Digital Services division, talks about building the company’s customer and agent facing capabilities from the ground up.
The MassMutual online, direct life insurance startup distribution company applies agile development to the life insurance customer experience.
Fonseca’s efforts have been important in solidifying Seguros G&T’s position as the second largest insurer in Guatemala and cementing its reputation as a leader in technology, innovation, customer service and profitability.
Muñiz’s contributions to Integrand demonstrate attention to both the business opportunities that technology enables and consistent dedication to finding new efficiencies and service levels made possible by automation.
Some executives help to make their companies more innovative; Antonio Ortiz created an innovative insurer.