Prudential Annuities’ new chief marketing officer talks about the challenges of reaching today’s customers, and the new ways of doing so enabled by personalization, omnichannel service, data, and the tools and messaging that can make complex products intelligible to consumers.
IIR connected with Jacqueline LeSage Krause, managing director of HSB’s strategic corporate ventures group in San Francisco, to talk about why Munich Re and HSB chose to sponsor the IoT accelerator.
The Iowa-based P&C carrier has selected Innovation Group’s Insurer Policy, Billing, Portal and Insurer Analytics for personal lines and Guidewire’s PolicyCenter as its commercial lines platform.
The initiative to build a differentiating service offering for the package personal lines offering took The Hanover through cultural change, methodology change and project execution to a new system in four months.
The Hartford Steam Boiler Insurance and Inspection Company was founded in 1866 in response to the dangers raised by the transformative power of steam. Today the company is acting on the opportunities and risks of the Internet of Things.
The platform exemplifies a new way of doing business: having the ability not to have to ask questions of customers but rather just verifying data—and in this case binding policies in under two minutes.
Fresh from its acquisition of Standard Life Canada, Manulife is using technology to differentiate itself on the basis of customer engagement, information management and analytics, efficiency and effectiveness, and accelerated solution delivery.
The Columbia, Mo.-based super-regional insurer implemented Tidemark’s FP&A software this year during its preparation of the 2015 budget, replacing its legacy spreadsheet-driven budgeting and forecasting system.
Insurance Innovation Reporter recently spoke to Luis Gomez, VP of Marketing and Digital Strategy for Jackson National Life Distributors about the company’s new mobile apps and their place within Jackson’s distribution strategy and concept of customer experience.
The non-standard auto insurer has increased appraiser productivity by more than 100 percent, reduced staff by over 26 percent and expects to reduce claim cycle time through OnSource’s mobile app.