As Hurricane Florence makes landfall, Matt Perry talks about how GIS and social media are combining with insurers’ internal capabilities to improve CAT claims operations.
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Ohio Mutual Changes the Way It Listens to Customers
Through the creation of a CX Champion Team and the adoption of the MaritzCX platform, the insurer takes a larger-scale, more intentional approach to customer feedback and response.
Introducing Bamboo Insurance: A Conversation with CEO and Founder John Chu
Built on the program administrator model, Bamboo uses technology to drive ‘reimagined’ processes characterized by transparency and advocacy.
Haven Life at Three: A Conversation with John Latona, General Manager
Aimed at the self-directed consumer, Haven Life seen a 250 percent increase over the past year for its term life policy, underwritten by parent company MassMutual.
Inside QBE’s Startup Investment Strategy: A Conversation with Ted Stuckey
Ted Stuckey, SVP, Managing Director of QBE Ventures, talks with about three recent acquisitions supporting “Brilliant Basics,” and how they fit into QBE’s broader strategy.
DataCubes Seeks to Help Commercial Insurers Increase Underwriting Productivity 10x
The company recently completed the Plug and Play tech accelerator program and is currently in growth mode, staffing up to accommodate a healthy and growing set of production clients.
Digital, Core and Microservices: Conversations at IASA 2018, Part II
More of IIR’s discussions with leading vendors serving insurance companies seeking to adopt new digital capabilities and infrastructure.
Digital, Core and Microservices: Conversations at IASA 2018
Leading vendors discuss the strategies they are shaping in response to the demand created by challenges insurers face in adopting modern technologies.
IIR’s Five Star Awards Winners 2018
Recognizing insurance technology leaders in the five regions of Latin America: Mexico, Central America & the Caribbean, the Andean Region, Brazil and the Southern Cone of South America.
Five Stars Awards—Focus on Emerging Technology: Juan Carlos Samayoa, CHN (Central America & Caribbean)
Samayoa’s initiatives have supported four strategic objectives: centralized operations, expanded product set and field branches; improved customer service; and increased profitability.