In order to handle the demands of rapid business growth on its corporate network, Allianz Turkey adopted Riverbed Technology’s SteelCentral performance management and control suite.
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Quálitas’ Anti-Fraud Initiative Boosts Claims Service and Efficiency
Through SAS technology, the Mexico-based auto insurer is able to pay legitimate claims faster, free investigators to focus on fraudulent claims with the biggest business impact, and get further down the road to analytics-driven business decision-making.
Amerisure CTO Shawn O’Rourke Drives Tech-Enabled Relationship Strategy
O’Rourke’s new title reflects the company’s strategic shift from high-touch vs. high-tech to high-touch and high-tech for its partner agencies.
Q&A: Unum’s Interactive Approach to Helping Customers Navigate Healthcare Reform
The carrier’s “pay or play” tool provides customers and prospects an interactive guide through the requirements of the Affordable Care Act (ACA).
Prudential’s IncomeCertainty.com Retirement Planning Site Built with “Outside-In” Philosophy
The award-winning consumer site includes image-based educational “snacks,” interactive retirement planning tools, retirement expertise from diverse sources and a “virtual binder” the lets users select content and potentially share with a financial advisor.
Avoka Helps Admiral Insurance Become Go-To Carrier for Wholesale Brokers
Admiral’s Avoka-based online self-service portal answers wholesalers’ need to efficiently and profitably write small premium accounts to accommodate their retail agent partners.
Jackson Spreads Genius for Customer Service Across All Product Lines
Jackson National Life Insurance Company’s Thunderhead.com-based Genius system has driven resolution of 87 percent of issues in a single call, compared to an industry average of 74 percent, winning recognition for world-class customer service and supporting stellar business results.
Back to the Future: Erie Family Life SVP Sees Technology Reviving Traditional Sales Relationships
Mike Plazony recalls the era of debit agency life insurance sales and talks about how Erie Family Life Insurance Company is using technology and product innovation to leverage existing strong relationships with auto, home and business clients.
Q&A: Genworth’s IT Backbone Supports Speedy, Accurate Life Insurance Processes
Genworth life insurance CIO Mike Shadler and operations SVP Chris Olson talk about IT’s central role in the business, the company’s use of e-signature, e-application and automated underwriting, and how Genworth sees competitive advantage in data management, now and in the future.
New Lease On Life: How Technology is Boosting the Sale of Life Insurance and Annuities
Life & Annuity companies need to rebound after the 2008 financial crisis; they’re doing so with help from technology-driven product development and illustration, and new business technologies including e-application, automated underwriting and e-signature.