With the goal of reaching customers where they are, Facebook Messenger was a natural choice for an engaging chatbot based on Progressive’s “Flo” personality and powered with cognitive capabilities.
Given popular misconceptions about the pricing of term life, Haven Life saw an opportunity to provide greater transparency into pricing through the popular Facebook Messenger channel.
IIR asks General Manager John Latona to comment on some of the specifics of Haven Life’s new insurance buying experience.
Real rates for applicants features among the enhancements to Haven Life’s new design, which the MassMutual-owned company describes as a strategic overhaul.
AVA represents the culmination of Metromile’s journey to extend the capabilities of its innovative core “connected intelligence platform” across the entire insurance value chain.
A meeting with attorneys resulted in a spark of innovation addressing a pattern of fraud whereby perpetrators cause accidents and wait until the last moment within the statute of limitations to file a claim or sue.
The West Coast regional P&C insurer has simplified its business portfolio and chosen Guidewire as its target platform for future growth.
Built from the ground up in only four months, Wibe has become a market leader, differentiating itself in the Mexican market through personalization, superior service and constant innovation.
Through the creation of an Innovation Framework and industry best practices, Fonseca Soto has driven initiatives that have secured his company’s position as a leader in technology, innovation and customer service.
Cazuriaga was called upon to support the separation of LBC from Zurich and provide the technology infrastructure to enable business innovation, increased efficiency, and a market resurgence.