The non-standard auto insurer has increased appraiser productivity by more than 100 percent, reduced staff by over 26 percent and expects to reduce claim cycle time through OnSource’s mobile app.
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Phoenix Achieves Competitive Advantage by Extended Use of Insurance Technologies Software
The Hartford-based L&A carrier is now using the vendor’s flagship products, ForeSight and FireLight to illustrate and process whole life, term life and annuities.
ProcessOne Gives Mutual of Enumclaw Customers Quality, Consistent Payment Experience
Responding to feedback from customers and agents for an improved billing experience, Mutual of Enumclaw transformed its core capabilities and replaced its legacy payment processing system with One, Inc.’s ProcessOne.
Motorists Modernizes Ceded Reinsurance Capabilities with Effisoft WebXL
Motorists sought an integrated system that would provide increased access to reinsurance data, stronger controls and improvements in the way the carrier processed, reported and analyzed information used by the ceded reinsurance program.
Q&A: XL Exec Discusses Next-Wave Underwriting Technology
Mike Garceau, CFO of XL Group’s North America P&C business talks about art vs. science, big data, the Internet of things, and the importance of an efficient underwriting platform in effectively leveraging data sources, traditional and otherwise.
Q&A: Guardian Life’s Successful Social Media Program for Distributors
Beth Wood, VP, Agency Marketing, discusses Guardian Life’s 81 percent participation in its social media training and financial reps’ use of its Socialware-based platform.
Q&A: CIO Rich Hallman on How EMPLOYERS Won Cross-Industry Innovation Recognition
Workers’ comp carrier EMPLOYERS’ modernization of core systems, portal technology and analytics demonstrates insurers’ innovation opportunity.
Applied Insurance Analytics: Q&A with Author Pat Saporito
This new book by Pat Saporito, SAP’s thought leader for analytics in the insurance industry, lays out a strategic framework to address insurers’ lack of an enterprise approach to data and analytics.
Q&A: New York Life’s Insurance IT Head Talks About the Company’s Technological Future
Sue Paternoster talks to Insurance Innovation Reporter about the 170-year-old life mutual life insurance company’s response to changing customer and distributor expectations in an era of technology disruption.
American National Deploys Hearsay Social to Compete with Industry Giants
By enabling the carrier to support agents and raise brand awareness at a local, grassroots level, social media can be an equalizer, according to Scott Campbell, CMO of American National Multiple Line Division.