The Principal’s new website represents a first step of several planned for enhancing customer experience in order to engage consumers more closely, educate them about products and give them the support they need to make informed financial decisions.
The carrier’s Proactive Home Protection discount represents an early stage in American Family’s exploration of the potential of the Internet of Things for significantly reshaping the value proposition of homeowners’ insurance—and the insurer/policyholder relationship itself.
By establishing a business-led PMO and aligning IT efforts to business objectives, Mountain West Farm Bureau re-oriented its modernization effort and implemented five new systems within 18 months.
Founded in Jan. 2015, ASV has so far invested in PolicyGenius and Limelight Health and seeks opportunities across the insurance value chain, from process improvements to big data, robo-advisors and the Internet of Things.
Prudential Annuities’ new chief marketing officer talks about the challenges of reaching today’s customers, and the new ways of doing so enabled by personalization, omnichannel service, data, and the tools and messaging that can make complex products intelligible to consumers.
IIR connected with Jacqueline LeSage Krause, managing director of HSB’s strategic corporate ventures group in San Francisco, to talk about why Munich Re and HSB chose to sponsor the IoT accelerator.
The Iowa-based P&C carrier has selected Innovation Group’s Insurer Policy, Billing, Portal and Insurer Analytics for personal lines and Guidewire’s PolicyCenter as its commercial lines platform.
The initiative to build a differentiating service offering for the package personal lines offering took The Hanover through cultural change, methodology change and project execution to a new system in four months.
The Hartford Steam Boiler Insurance and Inspection Company was founded in 1866 in response to the dangers raised by the transformative power of steam. Today the company is acting on the opportunities and risks of the Internet of Things.
The platform exemplifies a new way of doing business: having the ability not to have to ask questions of customers but rather just verifying data—and in this case binding policies in under two minutes.