For many legacy P&C carriers, leveraging big data is a significant departure from the status quo and requires a company-wide shift in mindset.
Harnessing data assets and advanced analytics at this stage is the first step to prepare for the coming megatrends of Big Data, artificial intelligence and cognitive computing.
Chatbots have proved very useful to insurance organizations as they help them to achieve effective customer engagement, to explain complex products, to improve sales and distribution, and allow fast and contextual access to information.
Bought By Many is the latest distribution disruptor whose products are underwritten by Munich Re, which is also heavily invested in the Internet of Things for insurance.
Employing a hybrid cloud software-as-a-service approach to customer communications management can improve data accessibility and security for an insurance organization and enhance customer experience.
These technologies present a great opportunity to improve productivity and security; but companies need to ensure that adoption is as painless and risk-free as possible.
There are ways to apply some of the best practices from larger project efforts to smaller projects, while not burdening smaller projects with unnecessary bureaucratic overhead.
Gamification has helped insurers better fulfill the needs of their customers and move away from conventional enterprise communications, and towards personalized, engaging interactions, but insurers must keep sight of its business purpose.
Insurers will be most affected by Mr. Trump’s proposals related to Obamacare and the environment.
IPAs starred at the Consumer Electronics Show 2017, providing the link from devices connected to each other to devices interacting with humans.