Advances in virtual reality are helping to revolutionizing the insurance industry, creating a more efficient, and more cost-effective, marketplace to the benefit of carriers and customers alike.
An efficient and customer-friendly P&C claims process is critical in today’s soft market, where loyalty is fragile at best, and acquiring new customers is expensive.
Incorporating analytics helps hone an insurer’s strategy, drive innovation, and new core competencies to protect and grow competitive.
No technological change should not be considered in isolation. For carriers aiming to fully transform to thrive in the digital world, change must be at an organizational transformation level.
Insurers usually have a big vision for CRM, but go small when implementing, self-limiting the potential value of the investment.
A S-PaaS hybrid might just be the combination the complex insurance industry has been looking for in its quest to modernize distribution systems and other technology.
How to meet the intense and accelerating demand for delivering information at the customer’s convenience and through interchangeable touchpoints.
Many insurers are already feeling the disruptive effects, but by embracing the possibilities of AI there are enormous benefits to be realized for carriers and their customers.
Key trends in digital transformation and analytics, greenfield and cloud, and specialty and E&S have recently been dominating industry conversations.
If done correctly and with the right technology, modernizing databases and data warehouses and applying analytics can improve business outcomes and allow carriers to provide customers with the customized service they crave.