Adapting to Remote Agile

As of this week, many development teams will be having their first experience with remote Agile. Even those experienced with occasional work-from-home or geographically dispersed members may still find themselves in uncharted territory when forced into a 100 percent remote mode of operation.

Direct Online Small Commercial: Poised for Growth in 2020

The industry is still waiting for a major advertising push to drive the widespread adoption of direct online small commercial sales, but Novarica estimates that the $3B direct small commercial market could grow to $12B by 2025.

Using AI to Do Insurance Customer Care Right

To provide a positive experience at a stressful time requires insurers to rethink how they approach customer service and explore how AI can improve communications and accelerate claims handling.

COVID-19: Impact on Insurers

In addition to reviewing products and coverages, insurers should direct IT organizations to work with their operational risk committees to review their pandemic scenarios and run simulation testing ASAP to make sure there are no surprises.

InsurTech: A Decade Gone, A Decade Ahead

Most insurers are embracing InsurTechs as an important part of the insurance ecosystem with roles as catalysts for innovation and change.