As of this week, many development teams will be having their first experience with remote Agile. Even those experienced with occasional work-from-home or geographically dispersed members may still find themselves in uncharted territory when forced into a 100 percent remote mode of operation.
The industry is still waiting for a major advertising push to drive the widespread adoption of direct online small commercial sales, but Novarica estimates that the $3B direct small commercial market could grow to $12B by 2025.
The opportunity for AI is in targeting the end-to-end processing of documents for human-machine collaboration as an essential part of the customer journey.
To provide a positive experience at a stressful time requires insurers to rethink how they approach customer service and explore how AI can improve communications and accelerate claims handling.
In addition to reviewing products and coverages, insurers should direct IT organizations to work with their operational risk committees to review their pandemic scenarios and run simulation testing ASAP to make sure there are no surprises.
A winning culture is the healthy and stable foundation upon which organizations can build, transform, and achieve agility.
As the new decade dawns, insurers are focusing even more heavily on technology that can help them sell more, manage risk better, and cost less to operate.
Most insurers are embracing InsurTechs as an important part of the insurance ecosystem with roles as catalysts for innovation and change.
Insurers need to have a plan to millennials, who behave differently than other groups, are the largest generation of adults in the nation—roughly 73 million—and also the most uninsured.
As we move toward automation based on technology solutions, it seems like we run into these problems with software development and deployment on a regular basis, so it’s always good to view them as both a reminder and a warning.