When technology enables agents to conduct business with or without Internet connectivity, you provide agents the necessary flexibility to conduct business wherever they need to
Keeping sensitive data safe is a growing priority in every industry, and is particularly important for businesses entrusted with large amounts of sensitive customer information.
As leaders, we are seen and viewed by what we say, what we do and where we place our attention. At times, we are very intentional in this. And at other times, we get careless.
A lack of clarity still surrounding the mandate has left health insurers ill-prepared to ramp up technology, data sharing, clearinghouses, and integration in time to comply with the deadline.
We must be able to discern what role we are expecting technology to play within all of the projects and programs that constitute the enterprise’s strategic plan. With this understanding, we can establish the linkages necessary to inform technology direction setting.
We have reached the stage in technology where payments through mobiles are not only possible, but increasingly common.
Technology is revolutionizing how insurers engage with policyholders, but that doesn’t mean that the need for a human touch is gone – in fact, insurers must be closer to their customers than ever before.
Mobile technology may seem more relevant to direct sales, but the mobile channel is becoming a vital digital platform for agent engagement and outreach.
Now that 401(k) balances can more easily be converted into longevity annuities, providers will need to pay attention to payout systems which have been strained and increasingly inefficient since the beginning of Baby Boomer retirements, around 2008.
How can life insurers be motivated to use new distribution tactics reverse a situation where the public good of life insurance has reverted to being a tax dodge for the wealthy?