Insurers successfully differentiate by what you do, which ultimately defines who you are, and why I should buy from you —not by largely undifferentiated advertising blather on TV, argues IIR contributor Ken Hittel.
Reinsurers who invest in a new core IT system designed for reinsurance will reduce costs while becoming more nimble in their operations, more flexible at responding to customer and market needs, and bettered aligned in their client communications.
In a continuously interconnected and competitive world, companies and insurers in particular are looking for ways to leverage personal medical data; AXA France has found a way to encourage customers to volunteer their data, and other companies should take note.
Insurers have always been custodians of big volumes of data and have access to excellent analytical and actuarial talents. The time is right to think about monetizing your data to create Big Value.
When technology enables agents to conduct business with or without Internet connectivity, you provide agents the necessary flexibility to conduct business wherever they need to
Keeping sensitive data safe is a growing priority in every industry, and is particularly important for businesses entrusted with large amounts of sensitive customer information.
As leaders, we are seen and viewed by what we say, what we do and where we place our attention. At times, we are very intentional in this. And at other times, we get careless.
A lack of clarity still surrounding the mandate has left health insurers ill-prepared to ramp up technology, data sharing, clearinghouses, and integration in time to comply with the deadline.
We must be able to discern what role we are expecting technology to play within all of the projects and programs that constitute the enterprise’s strategic plan. With this understanding, we can establish the linkages necessary to inform technology direction setting.
We have reached the stage in technology where payments through mobiles are not only possible, but increasingly common.