Capgemini’s Jean Lassignardie recommends five key areas to address during 2015 toward becoming a truly digital insurer.
Modern enterprise suites today offer the same robust functionality once offered only by best-of-breed solutions, but with better integration, faster access to critical data, significantly easier upgrades, and ultimately, better results.
Connecting with what we want as our legacy is a process of knowing what really matters to us. An understanding of our legacy gives us a sense of purpose and guides us in the choices we make.
In today’s insurance core system market, it is critical to treat information such as vendor size, installed base and technical modernity claims as data points to be explored further, rather than facts that can be evaluated in isolation.
To select the best technology solution, each insurer should carefully consider its specific business needs to determine the solution fit and then take a good look at the technology provider expected to stand behind the solution and the value promises.
The key to profitability in commercial auto is to look at the risk posed by individual drivers. IIR contributor Ernie Feirer explains how emerging driver-based rating factors can help carriers enhance risk selection and pricing and thus improve profitability.
Health insurers seeking to differentiate from the competition in 2015 with an enhanced customer experience will be looking for ways to leverage all of their data assets, economically and quickly while providing a universally valuable experience from the customer’s perspective.
Emails have a role to play in our lives, but it’s time we wrenched back some control and added a dash of common sense too.
Instead of utilizing the flavor-of-the-month RFP methods, insurance technology officers should adopt a detailed strategy including trusted advisors, peer reference points, an incremental proof-point approach, and focus on the go-forward business strategy over a rear-ward conversion.
Insurers successfully differentiate by what you do, which ultimately defines who you are, and why I should buy from you —not by largely undifferentiated advertising blather on TV, argues IIR contributor Ken Hittel.