To select the best technology solution, each insurer should carefully consider its specific business needs to determine the solution fit and then take a good look at the technology provider expected to stand behind the solution and the value promises.
The key to profitability in commercial auto is to look at the risk posed by individual drivers. IIR contributor Ernie Feirer explains how emerging driver-based rating factors can help carriers enhance risk selection and pricing and thus improve profitability.
Health insurers seeking to differentiate from the competition in 2015 with an enhanced customer experience will be looking for ways to leverage all of their data assets, economically and quickly while providing a universally valuable experience from the customer’s perspective.
Emails have a role to play in our lives, but it’s time we wrenched back some control and added a dash of common sense too.
Instead of utilizing the flavor-of-the-month RFP methods, insurance technology officers should adopt a detailed strategy including trusted advisors, peer reference points, an incremental proof-point approach, and focus on the go-forward business strategy over a rear-ward conversion.
Insurers successfully differentiate by what you do, which ultimately defines who you are, and why I should buy from you —not by largely undifferentiated advertising blather on TV, argues IIR contributor Ken Hittel.
Reinsurers who invest in a new core IT system designed for reinsurance will reduce costs while becoming more nimble in their operations, more flexible at responding to customer and market needs, and bettered aligned in their client communications.
In a continuously interconnected and competitive world, companies and insurers in particular are looking for ways to leverage personal medical data; AXA France has found a way to encourage customers to volunteer their data, and other companies should take note.
Insurers have always been custodians of big volumes of data and have access to excellent analytical and actuarial talents. The time is right to think about monetizing your data to create Big Value.
When technology enables agents to conduct business with or without Internet connectivity, you provide agents the necessary flexibility to conduct business wherever they need to