Australia’s Claim Central Consolidated Expands to North America

The company’s U.S. based digital claims fulfilment practice will be known as Claim Central North America.

(Image source: Claim Central Consolidated website.)

Claim Central Consolidated (Sydney), a digital claims fulfillment solutions vendor founded in 2002, has announced its expansion into North America. The firm’s new practice will be known as Claim Central North America (Claim Central), led by Quin Netzel formerly of Aon, who will serve as managing director reporting to the company’s global CEO, Brian Siemsen. The company is also known as CCC (not to be confused with CCC Information Services, Inc., an important domestic claims solutions vendor based in Chicago).

Brian Siemsen, CEO, Claim Central Consolidated.

The company has marketed its solutions in Australia and the rest of Asia-Pacific during the past 11 years, aiming to modernize disparate pieces of the process and uniting stakeholders through implementation and utilization of the company’s digital claims and supplier management platform, ClaimLogik, according to a vendor statement.

“In the U.S., significant recent M&A activity among core administration providers has resulted in insurers having little choice in digital claim fulfilment technology,” comments Siemsen. “While ClaimLogik easily integrates with all incumbent claim administration systems on the market today, the independence of CCC and the solution’s best-of-breed functionality provides a superior service experience for insurers and their policyholders.”

Quin Netzel, Managing Director, Claim Central North America.

Netzel has more than 27 years of experience working in the U.S. insurance industry where he has held leadership roles for insurance companies, service providers and management consulting firms. Most recently, Netzel was a partner with Aon where he focused on property/casualty claims transformation, and prior to that, he was president and SVP for BrightClaim, where he launched a managed insurance contractor network in conjunction with The Home Depot, the largest home improvement retailer in the U.S.

“Kicking off the New Year leading the Claim Central North America team is energizing,” said Netzel. “Claim Central is transforming the way property and auto claims are managed through digitalization, and is well positioned to become the new global standard. I can’t wait to bring this unique combination of disruptive technology, simple processes and focus on the customer to help US and Canadian insurers elevate their claims handling capabilities.”

The Claims Experience as Customer Loyalty Anchor

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For over a decade he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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