Generali Global Assistance Strikes Strategic Partnership with Lyft

(Photo credit: Marjorie Apel.) Generali Global Assistance (New York), a division of the Generali Group (Trieste, Italy) that provides travel insurance related services, has announced that it has entered into a strategic partnership with rideshare company Lyft (San Francisco) aimed at improving customer service and cost containment for its clientele of insurance companies and multinational corporations. The first step in the partnership will…

Generali Group Partners with Microsoft on Digital Business Transformation

(Stock market in Trieste, Italy, site of Generali’ Group headquarters. Photo credit: Marco Almbauer.) The Generali Group (Trieste) has undertaken a Business Digital Transformation partnership with Microsoft (Redmond, Wash.) aimed at enhancing the company’s employees’, agents’ and partners’ efficiency, improving operational processes and increasing revenue through new insurance products and innovative business models.) Bruce Hodges, Group CIO…

Generali GC&C Enhances Centurion Insurance and Assistance Offering

(Detail, Grande Ludovisi Sarcophagus, National Museum of Rome. Photo credit: Marie-Lan Nguyen.) Generali Global Corporate & Commercial (GC&C, New York) a provider of multinational P&C and specialty insurance announced that its U.S. branch has enhanced its Centurion insurance and assistance offering, which launched in 2015. Through its partnership with Generali Global Assistance (GGA, formerly Europ Assistance), GC&C reports that…

Generali Nederland Consolidates Life Portfolios on Sapiens Platform

(Bridges over a canal in Amsterdam, home of Generali Nederland. Photo by Yair Haklai.) Generali Nederland, a 140-year-old Amsterdam-based insurer providing non-life and life insurance for individuals, entrepreneurs and organizations, has selected Sapiens’ (Holon, Israel) platform to administer a large portion of its life insurance portfolios. The insurer anticipates improved efficiency, greater data integrity and customer retention as a result…

GGA’s Iris OnWatch Lets Insurers Offer Comprehensive ID Protection to Policyholders

(Image credit: Adobe Stock.) One of the most discussed directions for the insurance industry is for carriers to expand on their traditional indemnity product to add services with a dimension of loss prevention. Generali Global Assistance’s (GGA) new Iris OnWatch identity protection is an example of such services that insurers can secure for their policyholders through a third party. Iris OnWatch represents an enhancement of existing identity…

Medallia Launches Best Practice Package for Insurance Claims

(Trieste, home of Medallia client Generali Group. Photo credit: Luca Aless.) Medallia, Inc., a San Mateo, Calif.-based provider of customer service related solutions delivered via the cloud, has launched a new Best Practice Package for Insurance Claims based on its engagements with insurance companies and designed to jumpstart insurers’ customer experience programs. Best Practice Package for Insurance Claims includes software, predefined…

IAIS Meeting 2013: ComFrame Consequences for Global and Domestic Insurers

…American regulators pushed back on looming capital standards promulgated by the International Association of Insurance Supervisors (IAIS) under the Common Framework for the Supervision of Internationally Active Insurance Groups (ComFrame). But the capital requirements process is underway, and is likely to influence domestic regulation down the line, a Deloitte report suggests….