News & Analysis

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Dryden Mutual Insurance Extends Guidewire InsuranceNow Across Personal Lines

October 18, 2017 // Dryden Mutual has extended the implementation of InsuranceNow’s policy administration, claims management, and billing functionality to its personal lines of business.

October 18, 2017

EagleView Granted Patent for Drone Property Inspection Process

October 18, 2017

Pioneer State Mutual Replaces Legacy Core System with Duck Creek Policy

October 16, 2017

Mitchell Releases Artificial Intelligence-Enabled Claim Review Solution

Recent Features

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Q&A: John Latona on Haven Life’s Experience Redesign

October 6, 2017 // IIR asks General Manager John Latona to comment on some of the specifics of Haven Life’s new insurance buying experience.

Haven Life Launches Redesigned Insurance Buying Experience

October 6, 2017 // Real rates for applicants features among the enhancements to Haven Life’s new design, which the MassMutual-owned company describes as a strategic overhaul.

White Papers

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Healthcare Payers: Engaging Members in an Evolving and Competitive Market

Optimizing the Value of Guidewire Upgrades

Now is the Time to Redesign for Digital: Improve the Customer Experience with Multichannel Communications that Matter


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The Race Is On: Can Legacy Insurers Embrace Digital Before It’s Too Late?

Giuliano Altamura Financial Services Business Unit Manager, Fincons Group

What’s Driving Rush Hour in the North American Insurance Telematics Market?

Stephen Applebaum Managing Partner, Insurance Solutions Group
Anthony O'Donnell

Back-End Data Will Make or Break Customer Experience

Anthony R. O’Donnell Executive Editor, Insurance Innovation Reporter

Upcoming Events

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Archived Webcast. Digital Transformation in Insurance: Customer Experience is Key

June 20, 2017 // Archived Webcast

Archived Webcast. Navigating the Insurance Innovation Journey: From Idea to Minimal Viable Product

January 18, 2017 // Archived Webcast