News & Analysis

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Turkish Catastrophe Insurance Pool Uses RMS Earthquake Model for New Bond

Bosphorus.Rumeli_hisari.castleAugust 27, 2015 // The new Bosphorus Catastrophe Bond closed August 17, 2015 and transfers $100 million of catastrophic earthquake risk to the capital markets.

August 27, 2015

ISCS Adds Analytics/BI Expertise with Barry Ralston Appointment

August 26, 2015

Offering UBI Increases Customer Retention for Fleet Insurers–LexisNexis Study

August 25, 2015

Patriot National Closes Global HR Research Acquisition

August 24, 2015

IAT Insurance Group Companies Speed Application Process with e-SignLive Deployment

August 24, 2015

Hearsay Launches Social Business Maturity Model to Evaluate Financial Services Firms

Recent Features

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Q&A: Principal Financial Group CMO Beth Brady on Customer Experience

Dollarphotoclub_67861004August 26, 2015 // The Principal’s new website represents a first step of several planned for enhancing customer experience in order to engage consumers more closely, educate them about products and give them the support they need to make informed financial decisions.

American Family Insurance’s Homeowners Strategy: IoT-driven Proactive Protection

Dollarphotoclub_79811873August 20, 2015 // The carrier’s Proactive Home Protection discount represents an early stage in American Family’s exploration of the potential of the Internet of Things for significantly reshaping the value proposition of homeowners’ insurance—and the insurer/policyholder relationship itself.

Commentary

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Lani.Cathey.Headshot.600x600.Feb.2015

True Costs of Modern Core Systems Lurk Beneath the Surface

Lani Cathey Senior Vice President, Insurity
Magna.Hadley

What’s Worrying Health Plans about Healthcare Industry Convergence?

Magna Hadley Global Head, Healthcare Domain Practice, Tata Consultancy Services (TCS)
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ABHIJEET.JHAVERI.CMO.Value.Momentum.better

Realizing the Benefits of ISO Electronic Rating Content, Part 2: Considerations

Abhijeet Jhaveri Chief Marketing Officer, ValueMomentum
Russ.Bostick

Budgeting for Innovation:  5 Principles to Make Sure You’re Prepared

Russ Bostick Managing Partner, MVP Advisory Group

Upcoming Events

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Archived Webcast: Crossing the Digital Frontier in Insurance Customer Service

June 18, 2015 //

Archived Webcast: INNOVATION AS A WAY OF LIFE — Institutionalizing Agility with Flexible Core Systems

April 28, 2015 // Archived Webcast

White Papers

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Now is the Time to Redesign for Digital: Improve the Customer Experience with Multichannel Communications that Matter

CRM Might be the Swiss Army Knife of Sales Technology, but ARM is the Magic Bullet

Pre & Post Enrollment Materials Updates: 10 Solvable Workflow Challenges for 2016 Enrollment Season