News & Analysis

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Fortegra Backs Auto InsurTech Clearcover as Underwriting Partner

December 7, 2017 // The specialty insurer’s support as issuing company and risk participant demonstrates the natural fit between incumbent insurers and InsurTech distribution players.

December 7, 2017

Capgemini Opens Global Duck Creek Deliver Center in Columbia, S.C.

December 6, 2017

The County of Los Angeles Expands Use of PCIS’ ClaimsVISION 

December 6, 2017

Sirius Turns to Insurity/Oceanwide to Enable Direct Business Speed-to-Market

Recent Features

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Pacific Life Modernizes Customer Communications with Quadient Inspire

December 1, 2017 // The quality of the solution and the collaborative spirit of the vendor inspired Pacific Life to select Quadient Inspire to take its customer communications to the next level.

Progressive’s AI-Powered Chatbot: Q&A with Dan Witalec, Customer Acquisition Leader

October 27, 2017 // With the goal of reaching customers where they are, Facebook Messenger was a natural choice for an engaging chatbot based on Progressive’s “Flo” personality and powered with cognitive capabilities.

White Papers

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Healthcare Payers: Engaging Members in an Evolving and Competitive Market

Optimizing the Value of Guidewire Upgrades

Now is the Time to Redesign for Digital: Improve the Customer Experience with Multichannel Communications that Matter

Commentary

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State Regulation, Part I: State Departments of Insurance Often Don’t See The Big Picture

Karen Machamer Insurance Licensing and Compliance Manager, VUE Software, Inc.

Telematics Beyond UBI: Tackling Distracted Driving

Nino Tarantino CEO, North America, Octo Telematics

Upcoming Events

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On-Demand Webcast. Digital Insurance Transformation: Mobilizing Data in a Connected World

December 07, 2017 // On-Demand Webcast

Archived Webcast. Digital Transformation in Insurance: Customer Experience is Key

June 20, 2017 // Archived Webcast