April 22, 2014 // Insurers who can give customer all the insurance products they want – plus do it easily and quickly – will be the “lifetime” winners in this buyers’ market.
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April 22, 2014 // As part of its implementation of CSC’s Exceed Billing system, WNIG looked to SiSi group to complement the carrier’s limited internal capacity for the conversion effort, as well as the vendor’s past success with similar projects, its expertise and its range of tools.
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April 3, 2014 // Jackson National Life Insurance Company’s Thunderhead.com-based Genius system has driven resolution of 87 percent of issues in a single call, compared to an industry average of 74 percent, winning recognition for world-class customer service and supporting stellar business results.