News & Analysis

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Everest Re Deploys DXC Technology’s Xuber for Reinsurers

November 21, 2017 // The initiative consolidated 40 years of data from legacy systems into a single-data-model, end-to-end business processing platform.

November 20, 2017

TCS Deploys Unemployment Insurance System in the Cloud for ReEmployUSA

November 17, 2017

Cyence’s ‘Data Listening’ Approach to Insurance Analytics

November 17, 2017

Technology’s Role in Insurers’ Future Business/Social Mission—Guidewire CEO

Recent Features

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Progressive’s AI-Powered Chatbot: Q&A with Dan Witalec, Customer Acquisition Leader

October 27, 2017 // With the goal of reaching customers where they are, Facebook Messenger was a natural choice for an engaging chatbot based on Progressive’s “Flo” personality and powered with cognitive capabilities.

Haven Life Launches Facebook Messenger-based Chatbot

October 27, 2017 // Given popular misconceptions about the pricing of term life, Haven Life saw an opportunity to provide greater transparency into pricing through the popular Facebook Messenger channel.

White Papers

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Healthcare Payers: Engaging Members in an Evolving and Competitive Market

Optimizing the Value of Guidewire Upgrades

Now is the Time to Redesign for Digital: Improve the Customer Experience with Multichannel Communications that Matter


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Modern Business Intelligence for a Modern World

Zahid Ansari Data Architect, X by 2

Underwriters and Robotics: Challenges and Considerations

Brijesh Chandra Global head – Automation Solutions, Insurance, Healthcare and Life Sciences, Virtusa
Anthony O'Donnell

A Farewell to Bob Hyle, Reporter, Industry Colleague, Friend

Anthony R. O’Donnell Executive Editor, Insurance Innovation Reporter

Upcoming Events

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Live Webcast! Digital Insurance Transformation: Mobilizing Data in a Connected World

December 07, 2017 // Live Webcast!

Archived Webcast. Digital Transformation in Insurance: Customer Experience is Key

June 20, 2017 // Archived Webcast