News & Analysis

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New HP Exstream Solutions Aim to Power Next-Level Customer Interaction

August 27, 2014 // HP characterizes the new capabilities of HP Exstream 9.0 and HP Exstream Empower Editor as exemplifying the transition of transactional customer communication management (CCM) from paper and electronic to social and mobile channels.

August 27, 2014

StoneRiver Allies with 4Sight to Provide Reporting, Predictive Analytics and BI Capabilities

August 26, 2014

CSC Adds VMware vCloud Air to Managed Hybrid Cloud Solution

August 25, 2014

Hearsay Social Launches Facebook Promoted Posts for Agents/Financial Advisors

August 25, 2014

South Napa Earthquake’s Insured Losses Could Reach $1b – EQECAT

August 25, 2014

OneShield Partners with Xpertoc to Integrate Client Communication Management

Recent Features

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Q&A: CIO Rich Hallman on How EMPLOYERS Won Cross-Industry Innovation Recognition

Rocks-Lake-TahoeAugust 27, 2014 // Workers’ comp carrier EMPLOYERS’ modernization of core systems, portal technology and analytics demonstrates insurers’ innovation opportunity.

Applied Insurance Analytics: Q&A with Author Pat Saporito

Saporito-book-cover-350-highAugust 21, 2014 // This new book by Pat Saporito, SAP's thought leader for analytics in the insurance industry, lays out a strategic framework to address insurers’ lack of an enterprise approach to data and analytics.


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Anthony O'Donnell

Milestones in Driverless Vehicles: The Washington Post Takes a Semi-Autonomous Drive in D.C.

Anthony R. O’Donnell Executive Editor, Insurance Innovation Reporter

Next-Level Commercial Underwriting: Adaptive Analytics for Real-Time Decisions

Tom Harrington Director, Industry Principal – Insurance, Pegasystems
Erik Stockwell, MajescoMastek.

Modern Technology Can Tame the Wild West of Group Life Insurance

Erik Stockwell Senior Vice President and Head, Life/Annuity Insurance Division
Ken Hittel

EXCLUSIVE INTERVIEW: Facebook Responds: The Reports of My Death…

Kenneth Hittel Digital Strategy Advisor, FairWinds Partners

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White Papers

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Coordinating the chaos: Creating an insurance customer communication portfolio

The Digital Insurer: Change now to get ahead

The Digital Insurer: Delivering Exceptional Customer Experiences