News & Analysis

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AIG and Willis Launch “Evergreen” Automatically Renewing Mid-Market Policy

Olympic.National.Park.source.unknownSeptember 1, 2015 // The new policy strengthens clients’ relationships with their broker and insurer by embedding the discipline of reviewing their insurance and risk management needs when change occurs, not just at annual renewal time.

September 1, 2015

Fidelity National Title Upgrades Innovation Group Insurer Analytics

August 31, 2015

UHL/UFFL Improve Final Expense New Business Experience with iPipeline iGo App

August 31, 2015

Metromile Introduces Pay-Per-Mile Offering into Sixth State

August 27, 2015

Turkish Catastrophe Insurance Pool Uses RMS Earthquake Model for New Bond

August 27, 2015

ISCS Adds Analytics/BI Expertise with Barry Ralston Appointment

Recent Features

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Q&A: Principal Financial Group CMO Beth Brady on Customer Experience

Dollarphotoclub_67861004August 26, 2015 // The Principal’s new website represents a first step of several planned for enhancing customer experience in order to engage consumers more closely, educate them about products and give them the support they need to make informed financial decisions.

American Family Insurance’s Homeowners Strategy: IoT-driven Proactive Protection

Dollarphotoclub_79811873August 20, 2015 // The carrier’s Proactive Home Protection discount represents an early stage in American Family’s exploration of the potential of the Internet of Things for significantly reshaping the value proposition of homeowners’ insurance—and the insurer/policyholder relationship itself.

Commentary

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James M. Kerr
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Streamline Agent Onboarding to Get from Recruiting to Revenue Faster

Dean Hodge Vice President, Insurance Products, CallidusCloud
Lani.Cathey.Headshot.600x600.Feb.2015

True Costs of Modern Core Systems Lurk Beneath the Surface

Lani Cathey Senior Vice President, Insurity
Magna.Hadley

What’s Worrying Health Plans about Healthcare Industry Convergence?

Magna Hadley Global Head, Healthcare Domain Practice, Tata Consultancy Services (TCS)
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Upcoming Events

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Archived Webcast: Crossing the Digital Frontier in Insurance Customer Service

June 18, 2015 //

Archived Webcast: INNOVATION AS A WAY OF LIFE — Institutionalizing Agility with Flexible Core Systems

April 28, 2015 // Archived Webcast

White Papers

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Now is the Time to Redesign for Digital: Improve the Customer Experience with Multichannel Communications that Matter

CRM Might be the Swiss Army Knife of Sales Technology, but ARM is the Magic Bullet

Pre & Post Enrollment Materials Updates: 10 Solvable Workflow Challenges for 2016 Enrollment Season