News & Analysis

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Prudential Financial Appoints Naveen Agarwal to New Chief Customer Officer Role

Newark-SkylineNovember 26, 2014 // Agarwal’s brief is to create a broad customer engagement strategy, designed to deliver consistent, meaningful customer experiences and relationships, as well as shaping and executing the digital strategy for Prudential’s U.S. Businesses.

November 23, 2014

Hanover Insurance Group Names Former Chubb CIO Mark Berthiaume CAO

November 21, 2014

Genworth Age-Simulation Suit Breaks Through LTC Understanding Barrier

November 19, 2014

Agero Introduces Enhanced Analytics to Support Roadside Assistance Services

November 18, 2014

5Star Life Insurance Selects Apptical’s “Far Superior” Tele-Underwriting Services

November 18, 2014

Wolters Kluwer Financial Services Consolidates GFRC Solutions under OneSumX Brand

Recent Features

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Motorists Modernizes Ceded Reinsurance Capabilities with Effisoft WebXL

Sports-car-Mazda-MX-5-MotoristsOctober 22, 2014 // Motorists sought an integrated system that would provide increased access to reinsurance data, stronger controls and improvements in the way the carrier processed, reported and analyzed information used by the ceded reinsurance program.

Q&A: XL Exec Discusses Next-Wave Underwriting Technology

Colorful-factory-for-XL-QAOctober 21, 2014 // Mike Garceau, CFO of XL Group’s North America P&C business talks about art vs. science, big data, the Internet of things, and the importance of an efficient underwriting platform in effectively leveraging data sources, traditional and otherwise.

Commentary

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Ken Hittel

What’s the Most Important Word in Insurance?

Kenneth Hittel Digital Strategy Advisor, FairWinds Partners
Craig-Robinson-Updated-Dec-2014

The Case for Modern Core IT Systems for Reinsurers

Craig Robinson Head of Business Development for North America, Xuber
Marc-Mouries-contributor

AXA Incents Customers to Volunteer Personal Health Data from Mobile Devices

Marc Mouries Consultant, Insurance Practice, Pegasystems
Arunashish-contributor

From Big Data to Big Value: Is Your Data Working Hard Enough to Generate Business Value?

Arunashish Majumdar Chief Architect, TCS Insurance Practice
Jim-Ferrell-contributor

Why Should Insurance Agents Use Disconnected Technology?

Jim Ferrell VP, Product Management, Insurance Technologies

Upcoming Events

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Executive Peer Symposium, NYC

December 09, 2014 // New York

Columbus Insurance Leaders

December 11, 2014 // The Blackwell

White Papers

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Coordinating the chaos: Creating an insurance customer communication portfolio

The Digital Insurer: Change now to get ahead

The Digital Insurer: Delivering Exceptional Customer Experiences