News & Analysis

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Appulate Adds Medical Insurance for Pets Program through Trupanion

October 22, 2018 // Available to agents with an Appulate account, the program offers high-quality medical insurance for the life of a cat or dog.

October 20, 2018

Duck Creek Acquires Distribution Management Vendor Outline Systems

October 19, 2018

Guidewire Announces Release of InsurancePlatform 2018.2

October 19, 2018

Exec Panel Discusses Insurance Data/Analytics Journey at Guidewire Connections

Recent Features

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GIS and Catastrophe Claims—Q&A with Esri’s Matt Perry

September 14, 2018 // As Hurricane Florence makes landfall, Matt Perry talks about how GIS and social media are combining with insurers’ internal capabilities to improve CAT claims operations.

Ohio Mutual Changes the Way It Listens to Customers

August 31, 2018 // Through the creation of a CX Champion Team and the adoption of the MaritzCX platform, the insurer takes a larger-scale, more intentional approach to customer feedback and response.  

Downloads

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White Paper: CCM Best Practices for Insurers

Podcast: Customer Experience in the Age of Digital Insurance

White Paper: Healthcare Payers: Engaging Members in an Evolving and Competitive Market

Commentary

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The Core System of the Future: Building a Digital ‘Super Assistant’

Brian Retson Director of Product/Solution Marketing, Guidewire Software

Technology Can Ease Insurers’ Increasing Talent Gap

Chris Dvorak Head of Insurance Solutions, Northern Trust

Upcoming Events

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On-Demand Webcast! Panel Discussion. Personalized Policy: How Smart Digital Documents are Revolutionizing Insurance Communications

June 26, 2018 // On-Demand Interactive Panel Webcast

On-Demand Webcast. Payments: The Moments of Truth That Make or Break Customer Retention

January 25, 2018 // On-Demand Webcast!