News & Analysis

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Western National Chooses SiSi Group for Legacy System Replacement Data Conversion

Western-National-interiorApril 22, 2014 // As part of its implementation of CSC’s Exceed Billing system, WNIG looked to SiSi group to complement the carrier’s limited internal capacity for the conversion effort, as well as the vendor’s past success with similar projects, its expertise and its range of tools.

April 21, 2014

Settlers Life Simplifies Buying/Selling Final Expense with iPipeline iGO

April 21, 2014

Insurance Distribution Disruption: Customer Ownership Drives Progressive’s Bolt Platform Selection

April 16, 2014

Mphasis Wyde Helps MFPrévoyance Adapt to Evolving French Insurance Market

April 14, 2014

KEMI Seeks Improved Investment Portfolio Accounting, Reporting with Clearwater Analytics

April 9, 2014

Alfa Insurance Cites Product Range, Maturity in Guidewire Suite Selection

Recent Features

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Avoka Helps Admiral Insurance Become Go-To Carrier for Wholesale Brokers

John-Paul-JonesApril 10, 2014 // Admiral’s Avoka-based online self-service portal answers wholesalers’ need to efficiently and profitably write small premium accounts to accommodate their retail agent partners.

Jackson Spreads Genius for Customer Service Across All Product Lines

Jackson-Building-facing-SouthApril 3, 2014 // Jackson National Life Insurance Company’s Thunderhead.com-based Genius system has driven resolution of 87 percent of issues in a single call, compared to an industry average of 74 percent, winning recognition for world-class customer service and supporting stellar business results.

Commentary

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Tim-Attia-BOLT

Challenging Conventional Wisdom – Selling the Competitor’s Insurance Products

Tim Attia Senior Vice President, Sales and Marketing, Bolt Solutions Inc.
John-Z-Xuber-contributor

When It Comes to Data Migration, the 80/20 Rule Applies

John Zourzoukis Principal Implementation Manager, Xuber
Ken Hittel

AXA, Facebook and the “Shot Heard Round the Industry”

Kenneth Hittel Digital Strategy Advisor, FairWinds Partners
Jane-Bracken-contributor_MG_8128

To Build or To Buy? 3 Keys for Insurance CIOs

Jane Bracken Divisional SVP, Great American Insurance Group
Karlyn-Carnahan-Contributor

Upcoming Events

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Columbus Insurance Leaders

May 22, 2014 // Columbus, OH

White Papers

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Coordinating the chaos: Creating an insurance customer communication portfolio

The Digital Insurer: Change now to get ahead

The Digital Insurer: Delivering Exceptional Customer Experiences