News & Analysis

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Sura Selects ClickSoftware to Optimize Roadside Assistance Business

Cabeza.Plaza_BoteroMay 28, 2015 // ClickSoftware’s cloud-based mobile workforce management solution will enable Sura to optimize every moment of the service experience, boosting positive customer experiences, ensuring compliance with service-level agreements and reducing costs.

May 28, 2015

Reflections on Insurity’s Acquisition of Oceanwide with SMA’s Karen Furtado

May 27, 2015

Anadolu Insurance Hits Modernization Milestone with Sapiens Implementation

May 27, 2015

Frank Winston Crum Selects Valen Analytics for Underwriting Simplicity

May 27, 2015

New Online Agency Haven Life Offers Instant Term Life Purchase

May 26, 2015

OnSource Adds Smart Picture Technologies Capabilities to Photo Inspection Service

Recent Features

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Q&A: HSB CEO Greg Barats on the Engineering-Focused Insurer’s investment in the Internet of Things

Sultana.hi.resApril 28, 2015 // The Hartford Steam Boiler Insurance and Inspection Company was founded in 1866 in response to the dangers raised by the transformative power of steam. Today the company is acting on the opportunities and risks of the Internet of Things.

MetLife Auto & Home Xcelerate Workplace Platform Speeds Sales

Dollarphotoclub_79605862April 13, 2015 // The platform exemplifies a new way of doing business: having the ability not to have to ask questions of customers but rather just verifying data—and in this case binding policies in under two minutes.

Commentary

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John Sarich
Anthony O'Donnell

Google’s Impact: How Profoundly Will The Insurance Landscape Be Reshaped?

Anthony R. O’Donnell Executive Editor, Insurance Innovation Reporter
John_J_LOWRES
Nick.Romano
Danny.Kalish

Upcoming Events

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Live Webcast: Crossing the Digital Frontier in Insurance Customer Service

June 18, 2015 //

Archived Webcast: INNOVATION AS A WAY OF LIFE — Institutionalizing Agility with Flexible Core Systems

April 28, 2015 // Archived Webcast

White Papers

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CRM Might be the Swiss Army Knife of Sales Technology, but ARM is the Magic Bullet

Pre & Post Enrollment Materials Updates: 10 Solvable Workflow Challenges for 2016 Enrollment Season

Streamlining Underwriting: Life Insurance Operations