News & Analysis

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Mutual Benefit Group Seeks Benefits of SaaS with Duck Creek Claims OnDemand

September 21, 2018 // A longstanding client of the vendor, MBG sees the efficiency benefits of the SaaS option as a way of leveling the playing field relative to large national carrier competitors in the Mid-Atlantic region.

September 20, 2018

Assurant Invests in Mojio to Explore Digital Protection and Support Solutions

September 20, 2018

RMS, Cambridge University Launch Data Schema to Manage $500T of Insurance Exposure

September 19, 2018

The Co-operators Rapidly Launches First Digital Insurance Product on Slice Platform

Recent Features

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GIS and Catastrophe Claims—Q&A with Esri’s Matt Perry

September 14, 2018 // As Hurricane Florence makes landfall, Matt Perry talks about how GIS and social media are combining with insurers’ internal capabilities to improve CAT claims operations.

Ohio Mutual Changes the Way It Listens to Customers

August 31, 2018 // Through the creation of a CX Champion Team and the adoption of the MaritzCX platform, the insurer takes a larger-scale, more intentional approach to customer feedback and response.  


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White Paper: CCM Best Practices for Insurers

Podcast: Customer Experience in the Age of Digital Insurance

White Paper: Healthcare Payers: Engaging Members in an Evolving and Competitive Market


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Upcoming Events

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On-Demand Webcast! Panel Discussion. Personalized Policy: How Smart Digital Documents are Revolutionizing Insurance Communications

June 26, 2018 // On-Demand Interactive Panel Webcast

On-Demand Webcast. Payments: The Moments of Truth That Make or Break Customer Retention

January 25, 2018 // On-Demand Webcast!